Cancun and the Riviera Maya

FIND US AT AIRPORT

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How to get the ground transportation service from airport at your arrival?
This is a brief information process to take the Kalido Travel Shuttle to your resort.

Once you get off the plane, (please ask to confirm that you are in the terminal 1), you will be on the plane arrival platform, take the ramp to the first floor and walk to the glass door to get inside the terminal building. Continue straight down walking to the arrivals luggage bands, which are right in front of you, check the screens over each band to find your arrival flight number and airline, in that band you will get your luggage. Once you have your luggage continue walking to the exit and go through a glass door, keep walking straight to the end of the aisle, in this area you will find our team Kalido Travel…

This is a brief information process to take the Kalido Travel Shuttle to your resort.

Once you get off the plane, (please ask to confirm that you are in the terminal 2), you will be in a large circular glass arrival aisle, follow the arrows to immigration area, you have to walk down by electrical stairs, then you have to wait in line to get through the immigration officers. Continue straight walking to the arrivals luggage bands, which are right in front of you, check the screens over each band to find your arrival flight number and airline, in that band you will get your luggage. The customs area is near the luggage bands, wait in line for customs inspection agents, once you are clear. Keep walking and go through a glass automatic door, keep walking straight, in this area you will see many car rental, taxi desks & time share agents (please ignore them), continue walking through the last glass automatic door, and head to where there is 2 large palm trees and in this area you will find our team Kalido Travel...

This is a brief information process to take the Kalido Travel Shuttle to your resort.

When you get off the plane, (please ask to confirm that you are in the terminal 2), you have two options, 1. you will arrive in front of the terminal building or 2. they will take you by an airport bus to the terminal building), go through a large aisle until you find a revolving door. Continue straight walking to the arrivals luggage bands, check the screens over each band to find your arrival flight number and airline, in that band you will get your luggage. Keep walking to the exit and go through a glass automatic door, keep walking straight, in this area you will see many car rental, taxi desks & time share agents (please ignore them), continue walking and you will see at right hand a glass automatic door to shuttles area, go through this door, in this area you will find our Kalido Travel...

This is a brief information process to take the Kalido Travel Shuttle to your resort.

When you get off the plane, (please ask to confirm that you are in the terminal 3), you will be in a large arrival aisle, follow the arrows to immigration area, you have to walk down by electrical stairs, then you have to wait in line to get through the immigration officers. Turn right hand and walk to the arrivals luggage bands, check the screens over each band to find your arrival flight number and airline, in that band you will get your luggage. Follow arrows to customs area, wait in line for customs inspection agents, once you are clear. Keep walking and go through a glass automatic door, turn right and keep walking straight, in this area you will see many car rental, taxi desks & time share agents (please ignore them), continue walking through the last glass automatic door, and continue straight ahead close to platform 26 and in this area you will find our team Kalido Travel…

This is a brief information process to take the Kalido Travel Shuttle to your resort.

When you get off the plane, (please ask to confirm that you are in the terminal 4), you will be in a large arrival aisle, follow the arrows to immigration area, then you have to wait in line to get through the immigration officers. Once complete walk to the arrivals luggage bands, check the screens over each band to find your arrival flight number and airline, in that band you will get your luggage. Follow arrows to customs area, wait in line for customs inspection agents, once you are clear. Keep walking and go through a crystal automatic door, turn right and keep walking straight, in this area you will see many car rental, taxi desks & time share agents (please ignore them), continue walking through the last glass door automatic door (MARKED TOUR OPERATOR & HOTEL SHUTTLE), and walk along to where the toilets are located and look to the right and in this area you will find our team Kalido Travel…


If you are not able to find out greeter you can contact us at +52 1 998 221 8745 as we are always here to help…
(THERE IS LOTS OF SCAMMERS)… please do not stop, and help us to get to our representative
And we are able to get you to your hotel asap